Sampson County Public Works

New Water Customer Instructions

What you will need before you begin:

For tenants, please have a copy of the Lease you signed for the home/lot/trailer you are now renting.

For new owners, please have a copy of the deed, and/or settlement statement from loan closing as proof of ownership

For all, please have a copy of your driver’s license as ID and 1 other form of identification, preferably your Social Security card.

There is a nonrefundable Application Fee (currently $50) that will need to be paid. Once we receive and review the application, we will call you so that you may pay this fee over the phone.

Note: If you have a bill in the system that is unpaid, you must first pay that bill in full before water will be activated for you at your new address.

All bills are due the 20th of the Month.
Penalty is applied on the 21st of the Month.
Past Due payments need to paid immediately, or will be subject to cut off.
Delinquent Fee is (currently) $50 plus total amount due.
Bills will continue being billed under your name until we are notified to release your name from the billing process. Property Owner will need to sign a Lock Box form in order to stop the billing process.
Current water rates are $19.40 per month, PLUS $4.85 per 1,000 gallons of water used.
We look forward to serving you as a county water customer. If you have any questions, please call our office at 910-592-0188. We are located at 827 SE BLVD, CLINTON, NC 28328. Our hours are from 7:00am until 5:30pm, MONDAY – THURSDAY. Making your water payments can be done in the office, by mail, by our Night Deposit box, at our drive-thru, online or through Bank Draft.

For emergencies after normal business hours, please call (910-385-9040).